Live map, theft protection, and geofencing
How does the live map work?
The live map shows the tracker's current position based on the most recently received GPS data.
There may be minor delays depending on reception and settings.
How to use the live map:
Open the live map via the side menu.
Use the magnifying glass to search for a specific tracker.
Tap the device to see details.
Use the filter icon at the bottom right to filter the view.
Switch between satellite view and map view.
The live map is often used for:
Real-time overview
Theft protection
Logistics and planning
How do I manage notifications?
Notifications automatically provide you with information about events related to the tracker.
Standard notifications
Movement alarm
Battery level
These are usually linked to the first mobile phone that logs in.
Create a new notification:
Go to Menu β Settings β Notifications
Select tracker
Press + at the top right
Choose notification type
Choose how the notification should be sent (e.g. mobile push or email)
Save
What types of notes are there?
Off
Notification when the tracker is manually turned off or the battery runs out.
Battery alert
Notification when the battery level drops below 30%.
Operating time
Recurring notification after X hours of operation.
External power
Notification if external power supply is interrupted.
Offline
Notification if the device has not been contacted for over 24 hours.
Motion alert
Notification when the tracker detects movement.
Sent approximately 2 minutes after movement.
When a motion alert occurs, you can:
Dismiss the alert
Start tracking immediately
If no response is given, the device enters a tracking session and then goes into sleep or standby mode depending on settings.
How can I avoid alarms when using the equipment?
The easiest way is to temporarily disable the motion alarm.
Here's how:
Open the menu in the app.
Go to Settings β Notifications.
Swipe right on the motion alarm to deactivate it.
π Remember to activate the alarm again when you are done.
Important: This is only recommended if the tracker is set to βNever sleepβ, otherwise the device may go into sleep mode.
How do I turn off the motion alarm with zones?
If the equipment is frequently used in the same place (e.g., at home or at work), you can create zones to reduce the number of alarms.
Create a zone:
Go to Menu β Settings β Zones
Tap + in the top right corner
Draw the zone on the map
You can search for an address in the top right corner
If location services are enabled, your current position will be used
Select the type of zone β the recommended option is "Inside"
Save
Link zone to notification:
Go to Settings β Notifications
Select motion alarm
Tap Add zone
Select zone
π‘ Tip: If you still receive alarms, you can make the zone slightly larger. GPS may have minor deviations.
What are zones (geofencing)?
Zones are used to define geographical areas and trigger events when a tracker enters or exits the area.
Zones can be used for:
Entry and exit notifications
Work time tracking
Safety purposes
Theft protection
Examples of zones:
Company premises
Construction sites
Delivery areas
Private residence
The shape and size of the zones can be adjusted as needed.
How does a motion alarm work?
Motion alarm activates when the tracker detects movement.
The alarm is sent approximately 2 minutes after movement is detected.
You receive a notification on your mobile.
You can start tracking immediately.
If the alarm is not handled:
The device enters a 5-minute tracking session.
After that, it returns to sleep or standby mode depending on settings.
What happens if a tracker goes offline?
If the device is not contacted for over 24 hours, an offline notification is sent.
Possible causes include:
Poor reception
Low battery
The device is switched off
The tracker automatically sends a data packet at least once every 24 hours.